RideGuard Privacy Policy

Effective Date: October 17, 2026 | App Name: RideGuard (com.riderguardsafety.app)

At RideGuard, your privacy and personal safety are our highest priorities. This Privacy Policy discloses how RideGuard collects, uses, processes, and protects your information when you use our mobile application and cloud safety platform.

1. Information We Collect

To provide active motorcycle crash detection, real-time telemetry, and emergency SOS alerts, RideGuard collects the following types of information:

• Precise Location Data (GPS): We collect your precise location coordinates (`ACCESS_FINE_LOCATION`, `ACCESS_BACKGROUND_LOCATION`) to calculate real-time riding speed, monitor movement, and generate Google Maps location links during emergency SOS events.
• Personal Information: Name, Mobile Phone Number, Age, Vehicle Type, Blood Group, and City provided during account registration.
• Emergency Contacts: Names and phone numbers selected from your device's contact list (`READ_CONTACTS`) or entered manually to receive emergency text messages.
• Device Sensor Data: Accelerometer G-force telemetry used exclusively for detecting vehicle impacts and falls.
• Push Tokens: Expo Push Notification tokens used to deliver high-priority emergency alarms to designated contacts.

2. How We Use Your Information

• To monitor riding speed, duration, and telemetry on your live dashboard.
• To detect severe G-force impacts indicating a motorcycle crash or fall.
• To automatically dispatch emergency SMS text messages containing your live Google Maps coordinates to your designated emergency contacts when an SOS is triggered.
• To deliver high-priority full-screen emergency push alarms to your contacts.

3. Data Sharing & Disclosure

We do NOT sell, rent, or trade your personal data to third parties or advertisers. Your location data and emergency messages are shared exclusively with your user-designated emergency contacts during an active SOS crash event.

4. Background Location Usage

RideGuard accesses location data in the background (`ACCESS_BACKGROUND_LOCATION`) even when the app is minimized or closed. This allows the app to detect motion (`speed > 5 km/h`), auto-start safety tracking, and dispatch emergency map links if a crash occurs while your phone is in your pocket.

5. Data Storage & Security

All network transmissions between RideGuard and our servers are encrypted using industry-standard SSL/TLS protocols. Ride logs are stored securely in your phone's local SQLite database and our encrypted cloud database.

6. Account & Data Deletion

You have the absolute right to request the deletion of your account and all associated data at any time. You can view our account deletion policy and submit a request at https://ridesecure.in/delete-account.html or by emailing support at syamlakkepogu@gmail.com. All data is permanently erased within 48 hours.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: syamlakkepogu@gmail.com
Developer: RideGuard Safety Team